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Instructions

How to use callback ?

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1. Dial your access number in the US until you hear a ring. When you hear that ring, hang up.
2. Within 5 to 12 seconds, your telephone will ring back.
3. Answer your phone, and you will hear a voice prompt in English asking you to “Please enter your destination number followed by the # key”
4. As soon as you start hearing that message, you may dial your international number the same way you would dial an international number from the US.
For example, to make a call to the United Kingdom or almost any other country in the world, you would need to dial 011 + country code (44 for United Kingdom) + city code + number + the # sign. To dial a number in the USA, Canada or Caribbean's, dial 1 + area code + phone number + the # sign.
5. You will hear a voice asking you to “Please hold while we dial your phone number”, and you will then get connected.
If you make a mistake while dialing, no need to hang up, but instead press the # sign 3 times (# # #). You will hear “Please enter ….”, at which point you can re-enter your phone number followed by the # key.

To make an other call, do not hang up. Instead, press the # sign 3 times (# # #). You will hear “please enter ….”, at which point you can enter your new phone number followed by the # key. To redial the last number you dialed, just press * # (star pound) TO GET CONNECTED FASTER, DO NOT FORGET TO PRESS THE # KEY AFTER DIALING YOUR NUMBER. OTHERWISE PROCESSING OF YOUR CALLS WILL BE AT THE LEAST 5 SECONDS SLOWER 4. Enter your destination number:If you are calling a number within the USA:Dial 1 + (area code) + number, followed by the pound sign. (#)If you are calling a number anywhere else in the world:Dial 011 + (country code) + (city code) + number followed by the pound sign. (#)

SPEED DIAL NUMBERS

To dial either of these numbers using speed dial, follow instructions 1., 2., and 3. Above.
When your hear the voice prompt, press 1 # or 2 # to call the speed dial number of your choice.

CHANGING YOUR CALLBACK NUMBER

To change your callback number online please go to “Account Manager” in the menu. Enter the last 7 digits of your DID/Access Number as well as your Password and you can enter your new callback number. Very convenient when traveling

	Instructions How to use callback ?	Print version: Click Here
	1. Dial your access number in the US until you hear a ring. When you hear that ring, hang up. 2. Within 5 to 12 seconds, your telephone will ring back. 3. Answer your phone, and you will hear a voice prompt in English asking you to “Please enter your destination number followed by the # key” 4. As soon as you start hearing that message, you may dial your international number the same way you would dial an international number from the US. For example, to make a call to the United Kingdom or almost any other country in the world, you would need to dial 011 + country code (44 for United Kingdom) + city code + number + the # sign. To dial a number in the USA, Canada or Caribbean's, dial 1 + area code + phone number + the # sign. 5. You will hear a voice asking you to “Please hold while we dial your phone number”, and you will then get connected. If you make a mistake while dialing, no need to hang up, but instead press the # sign 3 times (# # #). You will hear “Please enter ….”, at which point you can re-enter your phone number followed by the # key.
	To make an other call, do not hang up. Instead, press the # sign 3 times (# # #). You will hear “please enter ….”, at which point you can enter your new phone number followed by the # key. To redial the last number you dialed, just press * # (star pound) TO GET CONNECTED FASTER, DO NOT FORGET TO PRESS THE # KEY AFTER DIALING YOUR NUMBER. OTHERWISE PROCESSING OF YOUR CALLS WILL BE AT THE LEAST 5 SECONDS SLOWER 4. Enter your destination number:If you are calling a number within the USA:Dial 1 + (area code) + number, followed by the pound sign. (#)If you are calling a number anywhere else in the world:Dial 011 + (country code) + (city code) + number followed by the pound sign. (#)
	SPEED DIAL NUMBERS To dial either of these numbers using speed dial, follow instructions 1., 2., and 3. Above. When your hear the voice prompt, press 1 # or 2 # to call the speed dial number of your choice. CHANGING YOUR CALLBACK NUMBER To change your callback number online please go to “Account Manager” in the menu. Enter the last 7 digits of your DID/Access Number as well as your Password and you can enter your new callback number. Very convenient when traveling